Resolved
No issues were found on Pinax infrastructure.
Monitoring
At present we cannot find any actual issue, might be the way a specific user is authenticating. thegraph.market team will discuss with the user in question.
Investigating
We are investigating the cause of this issue with thegraph.market team.
Investigating
We have received a report of at least 1 JWT from thegraph.market not working on Pinax firehose/substreams.